MEMBERSHIP CHANGES

Q: How do I update my membership details?

You can update your membership by filling out the Update Membership form on this page. Once submitted, our team will review and confirm the changes with you via email or phone.

Q: How do I cancel my membership?

Just fill out the Cancel Membership form to submit your request. Please note that cancellations require a 30-day notice period, so your membership will remain active until that notice period has passed. Any payments due during the notice period will be charged as usual. No further payments will be charged after your cancellation takes effect.

If you need to cancel, suspend or change your membership details please submit one of the forms below.

Cancel Membership

Hold Membership

Update Membership

Frequently Asked Questions

How do I update my membership details?

You can update your membership by filling out the Update Membership form on this page. Once submitted, our team will review and confirm the changes with you via email or phone.

How do I cancel my membership?

Just fill out the Cancel Membership form to submit your request. Please note that cancellations require a 30-day notice period, so your membership will remain active until that notice period has passed. Any payments due during the notice period will be charged as usual. No further payments will be charged after your cancellation takes effect.

Can I place my membership on hold temporarily?

Yes! If you need to take a break, just use the Hold Membership form and we’ll receive your request. Keep in mind that there is a 14-day minimum notice period and a 90-day maximum amount of time memberships can be on hold, both will be indicated on the calendar in the form.

Will I be charged while my membership is on hold?

Yes. There is a $25 per month hold fee. However, you won’t be billed the regular payment while your membership is on hold. Once it’s reactivated, billing will resume normally.